The reality of WordPress
Your site needs more than a launch day
A WordPress website is a living system — plugins, themes, core files, and security configurations that require regular, expert attention.
Security Vulnerabilities
Outdated plugins are the #1 vector for WordPress hacks. A single unpatched plugin can expose your entire site — and your visitors' data — to bad actors. The average compromised site goes undetected for weeks.
Unexpected Downtime
Sites go down. Hosting hiccups, bad updates, database errors — without monitoring, you learn about outages from frustrated visitors or clients, not from your own alert. Minutes of downtime cost real credibility.
Data Loss
Hosts run backups, but not always reliably, and rarely tested. A plugin conflict, a bad migration, or a simple human error can wipe content you've spent years building. Verified daily backups are your safety net.
What every plan includes
Core protection, standard across all tiers
Every care plan client receives these services every single month — this is the foundation.
Plugin Updates
All plugins kept current with staging verification on major updates.
WordPress Core Updates
Core and theme files updated and tested monthly.
Uptime Monitoring
24/7 automated checks — we know if your site goes down before you do.
Backup Verification
Daily backups confirmed and tested — not just assumed.
Security Scanning
Regular scans for malware, vulnerabilities, and unauthorized changes.
Monthly Report
A full summary of everything we did and how your site performed.
Client Portal Access
Your own portal to track tickets, view reports, and follow projects.
Priority Support
Care plan clients go to the front of the queue for support requests.
Choose your plan
Simple, transparent pricing
All plans include the full core coverage above. You choose how much hands-on support time you need each month.
All plans billed monthly. No long-term contracts. Cancel anytime with 30 days' notice.
What happens without a care plan?
Without ongoing maintenance, WordPress sites accumulate risk quietly. Plugins fall months behind their security patches. Backups run but are never verified. Downtime goes unnoticed until a visitor tells you. When something does break — and eventually it will — emergency repair work is billed at full hourly rates with no guarantee of a quick resolution.
A care plan isn't a luxury. It's the cost of owning a professional web presence responsibly.
Common Questions
Everything you need to know
Any time spent working on your site beyond routine maintenance — content updates, design adjustments, troubleshooting, adding features, or answering technical questions. Time is tracked in 15-minute increments and included in your monthly report.
Additional time is billed at the overage rate, invoiced at the end of the month. If you consistently use more than your plan includes, we'll recommend upgrading — it's usually more economical than regular overage charges.
Yes. You can change your plan at any time with 30 days' notice. Upgrades take effect immediately; downgrades at the start of the next billing cycle.
Hosting is separate. We work with sites on any reputable host, though we strongly recommend and can arrange Nexcess Managed WordPress hosting for optimal performance, security, and the ability to leverage staging environments for major updates. If you're on a host that's causing problems, migration to Nexcess is something we can assist with.
Malware cleanup and security remediation is handled at no additional cost for care plan clients. We'll restore from a clean backup, identify the entry point, and close the vulnerability. This is one of the most tangible benefits of having an active plan — emergency cleanup for unmanaged sites can run $500 or more.
They don't carry over month to month — the included hours are part of the retainer structure that keeps us available and resourced for your site. That said, we make sure time is put to good use each month and will flag improvements proactively rather than let hours sit unused.
Ready to protect your site?
Tell us a little about your site and which plan interests you. We'll be in touch within one business day.